Nicola joined the practice in 2002 as a kennel assistant and went on to become a veterinary nurse assistant in 2005. She continued this for a further 9 years until being promoted to Accounts supervisor. In 2014, she became the practice Customer Care Manager where she ensured the clients experience meets their expectations. Nicola then became practice manager in June 2018. She has a cat called Toby who she rescued last year.
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